Shipping information

When Will My Order Be Delivered?

2 to 3 working days after order confirmation

 

When Will My Order Be Ready For Collection?

You can pick up your order as soon as you have received your order confirmation

 

Will I Be Charged A Delivery Fee?

Free delivery for all orders above 1200HKD

All orders below 1200HKD will be charged a delivery fee based on product weight and dimension.

 

Can I track my order ?

All orders have a tracking number

 

Can I Return Or Exchange An Item?

Ordered items can be returned or exchanged within 15 days of receipt. 

All items can be returned except home fragrances products (scented candle, soap, home fragrance, pillow mist, scented bouquet and refill for scented bouquet)

Products must be in SELLABLE CONDITION, with the original packaging, labels and unwashed.

 

Can I have a shipment to Mainland China?

To assist the customs clearance for cross-border express service to Mainland China, receiver is required to offer ID copy and declare value on waybill. Sorry for the inconvenience.

 

Can I have a shipment to Macao?

Free delivery for all orders above 1201HKD

All orders below 1200HKD will be charged a delivery fee $60.